Marque support
Email us with what happened, what you expected, and the Marque and macOS versions you are using. If a library will not open, the steps below can help without changing your bookmark files.
If a library will not open
Your Markdown files are not affected. In Settings, try Rebuild Index. If that does not help, use Clear Local Cache, then reopen the library. Neither action changes the bookmark files.
License and purchase help
Your license key is included with the receipt from Polar. Enter it inMarque → Settings → License. Before moving a license to another Mac, deactivate it from the same screen to release that activation. If you no longer have access to the old Mac, email support@marque.to from the address used for the purchase.
Before sending diagnostics
Do not send your library unless we ask for a small example and you have checked its contents. Bookmark files may contain private URLs, notes, tags, and descriptions.
Useful details to include
- Marque version and build number
- macOS version and Mac model
- Whether the library is local or in iCloud Drive
- The exact steps that caused the problem
- Any error message shown by Marque